Bank Workers, classified under the ANZSCO code 5521, play a vital role in financial and commercial institutions in Australia. Their main responsibilities include receiving deposits, paying out money, keeping records of transactions, issuing receipts, and cashing cheques.

Indicative Skill Level:

Most occupations within the Bank Workers unit group require a certain level of skill, which is typically acquired through specific qualifications and experience. The skill level for this occupation is outlined as follows:

In Australia:

• AQF Certificate III, including a minimum of two years of on-the-job training, or AQF Certificate IV, or at least three years of relevant experience (ANZSCO Skill Level 3)

In New Zealand:

• NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

In some cases, additional relevant experience and/or on-the-job training may be required alongside the formal qualification.

Tasks Include:

• Greeting customers, identifying their needs, and answering customer inquiries
• Ensuring customers' forms are filled in correctly and verifying their identification
• Accepting cash and cheques deposited by customers, verifying records and receipts, and crediting customers' accounts
• Paying money to customers based on advice slips, cheques, and negotiable documents, and debiting customers' accounts
• Providing change, cashing cheques, and recording transactions
• Opening and closing accounts for customers
• Balancing cash and reporting any discrepancies to supervisors
• Explaining and promoting bank services to customers and referring them to appropriate financial services

Occupation: 552111 Bank Worker

The specific occupation within the Bank Workers unit group is represented by the ANZSCO code 552111. Bank Workers in this role receive deposits, pay out money, keep records of transactions, issue receipts, and cash cheques.

Skill Level: 3

Bank Workers play a crucial role in ensuring the smooth operation of financial and commercial institutions in Australia. Their attention to detail, customer service skills, and knowledge of banking procedures make them valuable assets in the industry.