Checkout Operators and Office Cashiers play a vital role in the retail and service industries in Australia. They are responsible for operating cash registers, receiving payments from customers, issuing receipts, and returning change due. This occupation falls under the ANZSCO code 6311.

Indicative Skill Level:

Most individuals working in this occupation have a skill level commensurate with the qualifications outlined below:

In Australia:

• AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

• NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some individuals, a short period of on-the-job training may be required in addition to or instead of formal qualifications. In certain cases, no formal qualification or on-the-job training may be necessary.

Tasks Include:

• Scanning, weighing, and recording prices of goods
• Receiving and processing payments for goods and services by cash, cheques, gift vouchers, credit and debit cards, and other payment types
• Issuing sales dockets and giving change
• Maintaining supplies of change, wrapping, and other materials used at checkout
• Counting and recording money received and balancing against register sales records
• Preparing money for deposit in financial institutions
• Recording and balancing petty cash disbursements
• Operating a computer terminal to administer the store's financial transaction system
• Cashing authorized cheques

Occupations:

• 631111 Checkout Operator
• 631112 Office Cashier

631111 Checkout Operator

A Checkout Operator operates cash registers and receives payments for goods purchased by customers. This role requires a skill level of 5. Specializations within this occupation include Service Station Console Operator.

631112 Office Cashier

Also known as a Cashier, an Office Cashier receives payments from customers, issues receipts, returns change due, and interacts with the public to explain charging and billing policies. The skill level required for this occupation is 5.

Checkout Operators and Office Cashiers are essential in providing efficient and accurate financial transactions in various retail and service settings. Their attention to detail and customer service skills contribute to a positive shopping experience for customers.