Sales Representatives and Agents play a crucial role in representing companies and selling their goods and services, as well as facilitating the sale of real estate and other properties on behalf of clients. It is important to note that this sub-major group does not include ICT and Technical Sales Representatives, as they fall under separate unit groups.

ICT Sales Representatives are specifically classified under Unit Group 2252 ICT Sales Professionals, while Technical Sales Representatives are categorized under Unit Group 2254 Technical Sales Representatives.

Indicative Skill Level:

Most occupations within this sub-major group require a certain level of skill, which can be acquired through the qualifications and experience outlined below:

In Australia:

• AQF Associate Degree, Advanced Diploma, or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)
• AQF Certificate III, including at least two years of on-the-job training, or AQF Certificate IV, or at least three years of relevant experience (ANZSCO Skill Level 3)
• AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

• NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)
• NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)
• NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some cases, additional relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

• Promoting and selling goods and services, properties, and businesses
• Engaging prospective clients
• Determining the needs of prospective clients and explaining how specific goods, services, and properties can meet those needs
• Visiting clients to identify potential selling opportunities
• Following up with clients and assessing their satisfaction with purchased goods and services
• Monitoring clients' evolving needs and competitor activity

Subcategories

• 611 Insurance Agents and Sales Representatives
• 612 Real Estate Sales Agents

These subcategories further specialize in specific areas of sales representation and agency work, such as insurance and real estate.