Gallery, Museum and Tour Guides (ANZSCO 4514)

Gallery, Museum and Tour Guides play a crucial role in directing and guiding visitors in galleries, museums, and on various types of tours. They ensure that visitors have a memorable and enriching experience by providing information, answering questions, and offering insights into the exhibits and points of interest.

Indicative Skill Level:

Most occupations within the Gallery, Museum and Tour Guides unit group require a certain level of skill, which can be attained through the qualifications and experience outlined below:

In Australia:

• AQF Certificate III, including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand:

• NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

In some cases, additional relevant experience and/or on-the-job training may be required alongside the formal qualification.

The occupation of Gallery or Museum Guide within this unit group requires a level of skill commensurate with the qualifications and experience outlined below:

In Australia:

• AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

• NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

Similar to other occupations, relevant experience and/or on-the-job training may be necessary in addition to the formal qualification.

Tasks Include:

• Meeting and greeting visitors
• Controlling visitors' access to exhibits
• Ensuring the safety of collections
• Maintaining attendance records
• Planning and rearranging schedules and itineraries
• Planning, organizing, and conducting tours
• Arranging transportation and accommodation for visitors following planned itineraries
• Arranging entry to places of interest
• Answering questions, providing commentaries, issuing brochures and tour literature, showing audiovisual presentations, and explaining features and procedures at tour sites
• Assisting with installing and dismantling exhibits, if required

Occupations:

• 451411 Gallery or Museum Guide
• 451412 Tour Guide

451411 Gallery or Museum Guide

Alternative Title: Gallery or Museum Attendant

A Gallery or Museum Guide, also known as a Gallery or Museum Attendant, is responsible for answering inquiries and providing guidance to visitors in a gallery or museum. They possess a skill level of 4.

451412 Tour Guide

Alternative Titles: Tour Escort, Tour Leader

A Tour Guide, also referred to as a Tour Escort or Tour Leader, accompanies visitors on various types of tours, including sightseeing, educational, and other specialized tours. They describe and explain points of interest, ensuring an informative and enjoyable experience for the visitors. The skill level for this occupation is 3. Some Tour Guides may specialize as Regional Guides.