Couriers and Postal Deliverers (ANZSCO 5612) play a crucial role in delivering small items such as documents, messages, mail, and parcels. They ensure that these items reach their intended recipients in a timely and efficient manner.

Indicative Skill Level:

Most occupations within the Couriers and Postal Deliverers unit group require a level of skill that aligns with the following qualifications:

In Australia:

• AQF Certificate I or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

• NZQF Level 1 qualification or compulsory secondary education (ANZSCO Skill Level 5)

Some occupations may require a short period of on-the-job training in addition to or instead of formal qualifications. In certain cases, no formal qualification or on-the-job training may be necessary.

Tasks Include:

• Sorting and sequencing items for delivery
• Delivering mail, parcels, documents, and other items to customers' premises and mailboxes
• Receiving orders for deliveries from customers
• Collecting signatures and charges for cash-on-delivery orders
• Issuing and collecting receipts for pick-up and delivery items
• Keeping records of items received and delivered
• Maintaining walk books, directories, mail counts, equipment maintenance logs, and other delivery records
• Loading and unloading mail conveyances and internal mail handling equipment
• Assisting with receipting inward mail, checking wrongly addressed, missorted, undelivered, and redirected mail, and processing freepost and underpaid mail

Occupations:

• 561211 Courier
• 561212 Postal Delivery Officer

561211 Courier

A courier is responsible for delivering goods, documents, messages, samples, x-rays, and test results. They ensure that these items reach their destination safely and promptly.

Skill Level: 5

Specializations:

• Bicycle Courier
• Motorbike Courier
• Parcel Contractor
• Rural Mail Contractor

561212 Postal Delivery Officer

Alternative Title: Postie

A postal delivery officer, also known as a postie, is responsible for delivering mail on foot, by bicycle, or by motorized transport over designated delivery routes. They ensure that mail is delivered accurately and efficiently.

Skill Level: 5