Personal Assistants and Secretaries play a crucial role in supporting Managers and Professionals by performing various administrative tasks. They handle organisational, clerical, secretarial, and other important responsibilities.

Indicative Skill Level:

Most occupations within this sub-major group require a certain level of skill that can be acquired through the following qualifications and experience:

In Australia:

• AQF Associate Degree, Advanced Diploma, or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

• NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some cases, additional on-the-job training or relevant experience may be required alongside formal qualifications.

Tasks Include:

• Liaising with other staff members regarding various operational matters within the organization
• Drafting and preparing important documents such as briefing notes, memoranda, and correspondence
• Maintaining appointment diaries and making necessary travel arrangements
• Processing mail, filing correspondence, and maintaining accurate records
• Answering telephone calls and handling inquiries effectively
• Taking and transcribing dictation for letters and other official documents

Subcategories:

Within the Personal Assistants and Secretaries occupation, there is a specific subcategory known as 521 Personal Assistants and Secretaries.