General Clerks, classified under ANZSCO code 531, are professionals who are responsible for performing a variety of clerical and administrative tasks. They play a crucial role in ensuring the smooth functioning of an organization by assisting with various administrative duties.

Indicative Skill Level:

The skill level required for most occupations in this minor group is commensurate with the qualifications and experience outlined below:

In Australia:

• AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

• NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

It is important to note that in some instances, at least one year of relevant experience may substitute for the formal qualifications listed above. Additionally, relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

• Recording, preparing, sorting, classifying, and filing information
• Sorting, opening, and sending mail
• Photocopying and faxing documents
• Preparing reports of a routine nature
• Recording the issue of equipment to staff
• Receiving letters and telephone messages
• Transcribing information onto computers, proofreading, and correcting copy
• Providing customers with information about services (if required)
• Performing receptionist duties (if required)

Subcategories:

The subcategory within the General Clerks occupation is 5311 General Clerks.