General Clerks, also known as 5311 General Clerks, play a crucial role in performing various clerical and administrative tasks. They are responsible for recording, preparing, sorting, classifying, and filing information. Additionally, General Clerks handle tasks such as sorting, opening, and sending mail, photocopying and faxing documents, and preparing routine reports.

Indicative Skill Level:

Most occupations within the General Clerks unit group require a skill level commensurate with the following qualifications and experience:

In Australia:

• AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

• NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

Formal qualifications can be substituted with at least one year of relevant experience. In some cases, additional on-the-job training and/or experience may be necessary alongside formal qualifications.

Tasks Include:

• Recording, preparing, sorting, classifying, and filing information
• Sorting, opening, and sending mail
• Photocopying and faxing documents
• Preparing routine reports
• Recording the issue of equipment to staff
• Receiving letters and telephone messages
• Transcribing information onto computers and proofreading and correcting copy
• Providing customers with information about services (optional)
• Performing receptionist duties (optional)

Occupation:

• 531111 General Clerk

The role of a 531111 General Clerk involves performing a range of clerical and administrative tasks. These tasks contribute to the smooth functioning of an organization or business. General Clerks are essential for maintaining organized records, managing communication, and ensuring efficient administrative processes.

Skill Level: 4

In conclusion, General Clerks are highly skilled professionals who handle various administrative and clerical tasks. Their expertise contributes to the efficient functioning of businesses and organizations. With their attention to detail and organizational abilities, General Clerks play a vital role in maintaining smooth operations.